Alicia Hardy | White & Case LLP International Law Firm, Global Law Practice
Alicia Hardy
Alicia Hardy

Alicia Hardy

Director of Professional Support, London

T +44 20 7532 2197

E [email protected]


Alicia Hardy is counsel at White & Case and the Firm's Director of Professional Support responsible for leading the Professional Support function worldwide in developing and implementing global, local and practice-specific knowledge management strategies and initiatives.

Alicia has over 20 years of experience in law, including as a Corporate transactional lawyer and, for the last 14 years, in various Knowledge, Professional Support and Training roles. Alicia has a wealth of experience in the theory and practice of good knowledge management and can offer selected clients advice on in improving their knowledge sharing culture and leveraging their and our internal resources.

Bars and Courts

  • Solicitor of England and Wales


  • LSF, College of Law, Guildford
  • LLB (Hons), Birmingham University


Speaking Engagements

Process Management in Legal at Thomson Reuters KM Legal 2017 in March 2017

Knowledge's Role in Leading Innovation & Managing Change in Law Firms at Ark's KM Legal New York on 22 October 2015 (with Oz Benamram)

Chairing Ark's KM Legal UK on 20 May 2015

Speaking on "Creating a Culture of Knowledge" at Practical Law's Knowledge Management Forum on 24 March 2015 (with Simon Walker)

Keynote speech on "Taking a global approach to knowledge and management" at KM Legal Europe 2015 on 28 January 2015

Speaking on "Knowledge Management Supporting Business Efficiency" at KM Legal UK on 14 May 2014

Speaking on "Your matter life cycles: managing your systems and directing information efficiently" at 3rd Annual Knowledge Management Forum (Practical Law) on 29 April 2014

Chairing and speaking at Professional Support Lawyer 2012 Conference sponsored by Managing Partner Magazine, 14 November 2012

Speaking at KM Legal 2012 Conference on "Managing the Matter Lifecycle," 16 May 2012