Does the uncertainty surrounding our new normal need any additions to the project management arsenal to keep legal business management productive? And where do project managers and lawyers see most scope for further continuous improvement through technology?
Commenting in the article, White & Case partner Daniel Turgel acknowledges "a growing appetite to find solutions that support lawyers' productivity and drive efficiency," but didn't single out any one platform or brand. "This rapid adoption of remote technologies is great to see – but for me, there's no single or most pressing priority other than keeping connected with our clients while we continue to work remotely."
Turgel concludes that collaboration – including with clients – is underpinned by understanding needs. "It drives how well we communicate, how well we manage projects and how well we can help our clients to design products and services. The technology that helps us to keep connected is important, but our most successful tool, and the one that we need to be prioritising, is our humanity."
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