White & Case offers live technical support to everyone across the Firm to help them connect remotely to Firm systems.

For immediate assistance:

Step 1: Contact the Service Desk via telephone or email and request a TeamViewer session. Ensure your computer is connected to the internet.

Step 2: Launch TeamViewer by selecting the appropriate link below:

Windows

Mac

Step 3: When prompted, communicate the ID and Password displayed in your TeamViewer QuickSupport App to the Service Desk analyst.

For non-urgent issues:

If you have an issue that does not require immediate assistance, please contact the Service Desk via telephone or email.